West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,644 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
6th July 2022


Everything very smooth!! LOVE THE APPOINTMENT SYSTEM

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH) - Children's
6th July 2022


Kept informed of waiting - was seen before the appointment time

Suggested improvements
Info on the website (apologies if I completely missed it) on prebooking would be useful - we didn’t know until we arrived .

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - West Berkshire Community Hospital
6th July 2022


Very helpful couldn’t have done more to make experience better

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
5th July 2022


My physiotherapist, [name removed], was excellent, very knowledgable and extremely helpful with my condition and I cannot praise her highly enough. She is a fantastic member of your team.

Suggested improvements
Nothing could be better.

Staff
Listened to
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Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - West Berkshire Community Hospital
5th July 2022


Pleasant staff& dedication to their work removed any trepidation one might have when attending this clinic!

Suggested improvements
Nothing could improve the current service!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
5th July 2022


Lovely staff

Suggested improvements
Hotter food

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
5th July 2022


Reception staff friendly and upfront about waiting times Doctor was outstanding and I felt extremely listened to and cared for

Suggested improvements
Cafe staff refused hot drink at 3.45 because they had cleaned machines but didn’t close until 4pm. Quite rude.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - West Berkshire Community Hospital
5th July 2022


Cheerful, knowledgeable, professional! All I could ask for.

Suggested improvements
Pay better wages.

Staff
Listened to
Information
Involvement
Ease and Accessibility
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Experience
 
Review of MSK Physiotherapy - WBCH
5th July 2022


My experience was second to none, I was given time to explain my condition and the physiotherapist put me through a series of exercises, he then made me a follow up appointments, I now have the exercises on my phone. 10/10

Suggested improvements
None

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
5th July 2022


Fantastic service Thank you!

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
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